Privacy and Security Policy

We care about your privacy and are committed to protecting your personal data. This Privacy and Security Policy explains how we collect, use, share, and safeguard your information when you use our app.

1. Data We Collect

When you sign up and interact with our app, we may collect the following categories of data:

• Identification data: name, email address, and information provided during registration.
• Demographic data: age, gender, preferences, and interests.
• Usage data: activity within the app, interactions, match behavior, and content views.
• Technical data: device details, operating system, IP address, and activity logs.

2. How We Use Your Data

We process your personal data to:

• Provide and maintain our services.
• Personalize your experience in the app.
• Suggest relevant matches based on your profile and activity.
• Improve app functionality and user experience.
• Ensure security, prevent misuse, and enforce our policies.
• Communicate with you regarding updates, support, and important information.

3. Profiling and Personalized Matching

We use automated systems to analyze your data and generate personalized match suggestions. These processes help display profiles and content that align with your preferences and app activity. You may object to profiling at any time (see Section 7).

4. Data Sharing

We do not sell your personal information. Your data may only be shared:

• With trusted service providers supporting our operations, under confidentiality obligations.
• When required by law or in response to valid legal requests from public authorities.

5. Data Security

We implement technical and organizational measures to safeguard your data, including:

• Encryption where appropriate.
• Secure data storage and controlled access.
• Routine monitoring and security updates.

While we take reasonable steps to protect your information, no system is fully immune to security risks. We encourage you to use strong, unique passwords and protect your login credentials.

6. Data Retention

We retain your personal data only for the period necessary to provide our services or comply with legal requirements. You may request the deletion of your data at any time (see Section 7).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing, including profiling.
• Withdraw consent at any time.
• Request data portability.
• File a complaint with a data protection authority.

To exercise these rights, contact us at: engage2.app@dblue.it

8. Deleting Your Profile

You may delete your account at any time through the app settings or by contacting us. When you delete your profile:

• All personal data associated with your account will be permanently deleted.
• All content you created, including your profile information, preferences, and matches, will be removed.
• All chat messages and communication history will be irreversibly deleted from our systems.
• After deletion, your data cannot be recovered.

Some minimal technical logs may be temporarily retained where legally required (e.g., security logs), but these logs are isolated, non-identifiable where possible, and deleted automatically after the legally mandated retention period.

9. Changes to This Policy

We may update this Privacy and Security Policy from time to time. If significant changes occur, we will notify you through the app or via email where appropriate.

10. Contact Us

If you have questions or concerns about this policy or how your data is handled, contact:
Email: engage2.app@dblue.it